Urgent care | WentWest Annual Review

Throughout 2023-2024, Urgent Care Services in Western Sydney have continued to treat non-life-threatening injuries and illnesses such as fractures, dislocations, non-venomous bites, wounds, minor burns, and cuts requiring stitches, triaged by the Urgent Care Line (UCL).

Coordinated Urgent Care

The regional marketing campaign continued across Western Sydney and expanded to include translated materials, including posters, flyers and new social media creative for culturally and linguistically diverse community members.

Opening of Two Medicare Urgent Care Clinics

In the 2023-2024 May budget, the Commonwealth Government announced $358.5 million over five years from 2022-23 to establish 58 Medicare Urgent Care Clinics (UCCs).

We are delighted that in the last 12 months, two Medicare Urgent Care Clinics have opened in Western Sydney: Rooty Hill Medicare Urgent Care Clinic and Westmead Medicare Urgent Care Clinic.

The Commonwealth’s additional investment into community- based models of urgent care acknowledges the success of the existing state-funded Urgent Care Services and has strengthened urgent care in Western Sydney.

Medicare UCCs are bulk-billed, open extended hours and do not require patient referral.

Opening of Two Medicare Urgent Care Clinics

After the success of the state-funded Urgent Care Services in our region under our Western Sydney Care Collective partnership, it’s great to see the addition of Commonwealth-funded Urgent Care Clinics to expand urgent care initiatives in our community. With six Urgent Care Services now embedded in existing general practices and connected to a patient’s usual care GP, we have been able to improve access while maintaining continuity of care.

Ray Messom, previous CEO of WentWest