ISO 27001 Certification
Towards the end of last year, we were pleased to achieve ISO 27001 certification. This certification is an internationally recognised standard for information security management. The rigorous certification process involved a comprehensive evaluation of our policies, processes and controls.
This achievement highlights our commitment to upholding the highest standards of information security and privacy, continuously improving processes, strengthening controls and safeguarding the interest of all stakeholders.
National Digital Intelligence Program
We are delighted to be a leading PHN in the National Digital Intelligence Program. From 2022 to 2025, our focus is on advancing digital and data assets, their security, and accessibility across the PHN landscape, in support of our purpose to improve the health outcomes of our population. The focus on understanding the inequities that impact most on health and wellbeing will be at the forefront of this program.
We are focused on three main projects:
We are building a new Operational Data Store (ODS) for general practice that will strengthen our understanding of where PHNs can contribute to enhancing national general practice data.
In addition to our own ISO 27001 certification, we are pleased to be working in collaboration with Brisbane North PHN to facilitate an ISO 27001 Community of Practice (CoP), creating a learning environment where PHNs learn from one another. The project lead reports to the National Data Governance Committee and aims to support PHNs on their journey to certification through shared learnings, resources and guidance. Monthly meetings commenced in July and include presentations from other PHNs and industry experts as all PHNs work towards achieving ISO 27001 certification by June 2026.
The Data Consent Management and Indigenous Data Sovereignty working groups are two major initiatives established to develop principles, best practices and resources for PHNs to use. This is another step towards Closing the Gap by partnering with First Nations people to build data-related capabilities and an inclusive data system.
Product Alpha
As part of our commitment to advancing multidisciplinary care and fostering a healthier Western Sydney, our team has been focused on developing an innovative approach to delivering comprehensive health and social outcomes through the creation of a pioneering digital tool. Supported by the NSW Department of Customer Service’s Smart Places Acceleration program, this initiative marks a significant step forward in our vision of reimagining the future of health and wellbeing as a seamlessly connected ecosystem. In this ecosystem, digital innovation serves as a cornerstone, transforming the way care is delivered and experienced.
Digital innovation is of paramount importance in addressing the multifaceted health challenges of our time. It opens up new opportunities for enhancing patient engagement, improving outcomes and ensuring that care is both personalised and accessible. Our integrated digital platform, combined with advanced smart technologies, is being meticulously designed to equip individuals with the tools they need to take an active role in managing and improving their health. By connecting patients to tailored support, ranging from personalised exercise plans and nutritional guidance to mental wellbeing resources and chronic health management, this platform has the potential to empower individuals and communities alike.
The opportunities presented by this digital innovation are vast, extending beyond immediate health outcomes to influence the broader social determinants of health. By fostering greater connectivity and collaboration across the health care ecosystem, we are creating a framework that not only enhances individual care but also contributes to the overall wellbeing and resilience of the Western Sydney community. This initiative exemplifies our commitment to leveraging technology as a catalyst for positive change, offering new pathways to a healthier, more connected future.
HealthPathways
Western Sydney HealthPathways is a partnership between the Western Sydney Primary Health Network, the Western Sydney Local Health District and The Sydney Children’s Hospitals Network (SCHN). HealthPathways has now been providing health professionals with localised health management and referral pathways for over a decade.
There are now over 700 pathways available to health professionals
Top 5 Most Popular Pathway Categories
COVID-19
Gynaecology
Mental Health
Pregnancy/
Antenatal Health
Child and Youth
Health
